~9.3 hrs
lost per week per person searching for or recreating information that already exists.
IDC, 2023
AI & Data
Your company knows the answer. Let your people find it.
Documents, contracts, tickets, emails and scattered files turned into searchable knowledge your team can actually use. Ask questions in plain language, get answers pulled from your real documents. With sources, not guesses.
Find what your company already knows, without hunting down who wrote it.
Most teams lose hours every day to "ask Sarah, she'll know." The knowledge exists. It is just buried in folders, shared drives, old tickets and three versions of the same policy. We pull it together. A search system that connects AI to your real documents, with access controls that respect who can see what. Ask a question, get an answer grounded in your actual files, with a citation showing where it came from. No more chasing people down for information they already wrote down.
By the numbers
Information is everywhere. The answer is hard to find.
Knowledge friction shows up as wasted time, missed decisions and customers left waiting. The cost is real and consistent across every sector.
20%
of business time spent searching for internal information instead of acting on it.
McKinsey, 2023
46%
of organisations say poor knowledge management directly hurts customer satisfaction.
AIIM, 2024
~80%
of company data is unstructured, locked in documents, emails and tickets.
Gartner, 2023
What you get
A complete knowledge system: document processing, smart search, question-answering and access controls. Built to handle real-world messy data.
Search that understands what you mean
Not just keyword matching. Search that grasps intent, handles different wording and finds the right document even when you do not know the exact terms.
Answers from your real documents, with sources
Ask questions in plain language, get answers pulled from your actual files. Every answer comes with a citation showing which document it came from. No made-up facts.
Access controls that actually work
People only see answers from documents they are allowed to read. We integrate with your existing permissions from SharePoint, Google Drive, Confluence and other systems.
Document processing for messy real-world files
Extraction and understanding of contracts, policies, tickets, PDFs, scans and emails. Not just well-formatted documents. The messy stuff your team actually deals with.
Stay current as things change
When a policy updates or a contract changes, the next answer reflects the new version. Not the one from six months ago.
Quality checks before rollout
Test questions, accuracy scoring and citation checking. We prove the system works on your real data before your team starts using it.
Why Codino
- We handle the messy documents. Scans, old PDFs, inconsistent formatting. We process the files your team actually has, not just the clean ones from a demo.
- Sources with every answer. No black box. Every response shows which document it came from, so your team can verify and trust it.
- Search that understands meaning. Not just matching words. The system grasps what the user is asking, even when they use different terms than the document.
- Permissions respected by default. Access controls from your existing systems are preserved. We never show someone an answer from a document they cannot open.
- EU-based, privacy by default. Data stays in the EU, access is strict, and your documents are never used to train public models.
- Your team owns it when we leave. Documentation, monitoring and admin tools built in. Not a handover that gets ignored.
How we deliver
From document audit to a working knowledge system. Usually in weeks, with value at every phase.
- 01
Audit
Workshop with your team. We map your documents, identify the biggest knowledge gaps and pick the highest-value use case to start with.
- 02
Prototype
A narrow search system on your real documents and real questions. Tested on your actual content, not a generic benchmark. You see whether it finds what your team needs.
- 03
Productionise
Access controls, audit trails, monitoring and quality checks. The system runs on your full document set with the security your compliance team requires.
- 04
Scale
Add more document sources, refine search as usage grows, and fill knowledge gaps as they surface. The system gets better the more your team uses it.
What changes when knowledge is actually findable
Book a knowledge auditAnswers come in seconds, not hours
Operations, sales and support teams find what the company already knows, without escalating to the one person who remembers.
Customer-facing answers get more accurate
Support staff and customer-facing tools answer from current policy and product information, not from outdated wiki pages.
New hires get up to speed in weeks, not quarters
New people find answers themselves instead of shadowing the senior who knows where things are hidden.
Knowledge gaps become visible, not invisible
Where search consistently fails, you see what content needs to be created. No more finding out via a lost deal or a compliance issue.
Where knowledge systems land first
Information-heavy sectors where finding the right answer fast matters.
Legal & professional services
- Contract search and clause comparison
- Case law and regulatory lookup
- Due diligence document review
- Internal know-how and precedent search
Selected work
Recent projects where we turned scattered documents into searchable knowledge.
Insights
Web-based tool that simplifies and accelerates airline research and analysis activities. Additionally, its risk tracking capabilities simplify risk management, auditing and collaboration in order to find additional value for the airline.
View Case Study
Centogene
Development of a specialized platform for managing and analyzing mass spectrometry data, facilitating biomarker discovery in rare disease research.
View Case StudyKnowledge systems, explained
No. It is a search system that actually works: it understands meaning, handles different wording, respects access permissions and stays current as documents change. The question-answering is what users see; the search foundation is what makes it accurate.
Every answer is pulled from your actual documents and comes with a citation. If the system cannot find a clear answer in your files, it says so instead of guessing.
We preserve your existing access controls. If someone cannot open a document directly, they will not see answers from it either. We integrate with SharePoint, Google Drive, Confluence and major identity systems.
The system tracks updates and reflects the current version. When a policy or contract changes, the next search picks up the new version automatically.
We pick what fits your needs. Various AI models for understanding questions, and search systems like Pinecone, Weaviate, Qdrant or Elastic for finding the right documents. Chosen for your cost, speed and data residency requirements.
Let's Talk About Your Project
Get In Touch
Maciej Roman|CEO & Co-founder